Relying on the strength and the support of China Merchants Group, the Company is engaged in property insurance, liability insurance, cargo transportation insurance, construction insurance, accident insurance, etc. The Company owns a professional and efficient working team providing safe and secure protection to the public. The team serves all people in the industrial and commercial sectors and the agents and brokers.

　　China Merchants Insurance Company Limited successfully obtained the ISO9002:1994 certificate in 1999,which has been upgraded to ISO9001:2000 certificate in 2002. It will use vigorous efforts to develop the business actively and keep on improving its service.

Quality Principle

1. Our Company's quality policy is to provide general insurance service of the highest possible quality to our clients.
2. We endeavour to achieve this through the development, implementation and maintenance of a Quality Management System in compliance with the requirement of ISO9001:2000
3. We are totally committed to training our staff to ensure that the Quality Management System is fully understood by all levels of staff, effectively implemented, maintained and continuously improved in search of total quality excellence.

Quality Target

1. To provide competitive, reliable and quality insurance service to insuring clients to achieve total customer satisfaction.
2. To manage insurance risks and investment prudently so as to remain
   financially sound against uncertainties at all times.
3. To provide an environment where all employees can realise and fulfil
   their potential, and are proud and satisfied to work for the Company.
4. To achieve the highest productivity by making the most effective use of
   resources.
5. To increase stakeholder value.

Scope of Business

Contact Details:
Address: 18/F,China Merchants Tower, Shun Tak Centre
　　　　 168-200 Connaught Road Central,Hong Kong
Tel:　　 (852) 2890 5940
Fax:　　(852) 2576 2292
E-mail: cmi@cmihk.net
website: www.cm-finance.com